Big Block Moments: Rod Winegardner

Posted by Block Insurance on September 16, 2019

Waynesfield, Ohio, native Rod Winegardner says he’s proud of his town - and proud that Block Insurance is part of it.

“We don't have much here in Waynesfield, but I'm glad they're here, that's for sure,” he said. “It's just nice to have them close - they're right here in town; we're in town; everybody who works there is local.”

Winegardner said he’s also glad of the service he knows he can count on anytime, anywhere, from Block. Read more about his experiences with the agency for his personal and commercial policies over the past 20 years.

Filing Claims Made Simpler With Block Insurance

During his tenure with Block, Winegardner said he’s only had to file two claims. One was from his daughter’s car accident nearly three years ago; the other was for an accident he was involved in during August.

Winegardner was driving home from work - he’s an independent contractor for a trucking company - when a car approaching him came left of center, striking his truck and a car behind him. Because he was only driving the truck itself with no trailer attached, he was covered under his commercial policy with Block.

“It was pretty horrific. I escaped with minimal damage to my truck. It could have been much worse,” he said. 

The claim is still ongoing, but Winegardner said he feels better knowing Block Insurance is there to help take care of the details. “They're in my corner … So far they've done everything they could possibly do on their end,” he said. 

In fact, Andrea Turner, customer service agent at Block, said she’s been hard at work to get Winegardner back on the road - including submitting photos of the accident the same day it happened and staying in close contact with the adjuster to get the claim resolved. 

Read more stories from customers like Rod on our blog >>

Quick and Friendly Service

Winegardner said he appreciates knowing he can call his agent anytime - like after hours or on weekends - and get an answer. He also says, whenever he stops into the office, everyone is ready and willing to help him.

“They all know you; they jump up to help you whenever you walk in. Anytime I've ever needed any help, they couldn't have been more helpful,” he said.

Winegardner had worked with Roger Tuttle at Block before his retirement, but he says everyone working with him on his current claim has been just as helpful: “I have no complaints whatsoever.”

After their experiences, Winegardner said he and his wife would never consider shopping around for another insurance agency - they’re happy with Block.

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Category: Big Block Moments